Let us know how we can help
Sales & Pricing
Speak to a rep about your business needs
Help & Support
See our product support options
General inquiries and locations
Contact us
Track-It! 20.x: Fundamentals Administering
This 4-day instructor-led training class is designed specifically for those responsible for installing, configuring, and managing their Track-It! products.
Attendees will learn how to apply help desk best practices to configure and manage their Track-It! products through workshop exercises.
Major release:
Track-It! 20.x
Good for:
Administrators
Course Delivery:
Instructor-Led Training (ILT) | 32 heures
Course Modules
Installation
Configuration Panel Basics
User Accounts
Directory Importer
Help Desk Configuration
Workflow Automation
Email Configuration
Technician Portal
Forms and Templates
Asset Management Module
Purchasing Module
Change Management Module
Solutions Module
Self Service Page Configuration
Reporting
Data Segregation
Data Migration from Version 11.4
Software License Management
Course Modules
Installation
Configuration Panel Basics
User Accounts
Directory Importer
Help Desk Configuration
Workflow Automation
Email Configuration
Technician Portal
Forms and Templates
Asset Management Module
Purchasing Module
Change Management Module
Solutions Module
Self Service Page Configuration
Reporting
Data Segregation
Data Migration from Version 11.4
Software License Management